GENERAL TERMS AND CONDITIONS OF BUSINESS

Section 1 General
(1) Contractual services and offers made by YOIQI GbR are provided or made in accordance with the following conditions only. By taking note of these terms and conditions, the party to the contract is agreeing to their forming a part of the contract to be concluded with YOIQI GbR.
(2) The party to the contract's own general terms and conditions of business do not form a part of the agreement between the parties, even where this is not expressly stated by YOIQI GbR.
(3) Changes of these terms and conditions of business need to be in written form. Additional agreements by word of mouth or in written form obligate the party to the contract only after written confirmation.

Section 2 Conclusion of contract
(1) Offers from YOIQI GbR catalogues and other information media are non-binding. By placing an order, the party to the contract makes a binding declaration that they wish to acquire the goods ordered.
(2) YOIQI GbR is entitled to accept the party to the contract's offers within a period of two weeks from receipt. The contract is concluded if YOIQI GbR provides written confirmation of acceptance of the offer by post or by e-mail or makes the delivery within this period. It is sufficient that the goods are dispatched or a confirmation is posted within this period.

Section 3 Subject of the contract
(1) The subject of the contract is solely the goods which are expressly confirmed by YOIQI GbR or are dispatched against an order placed by the party to the contract.
(2) Drawings, diagrams and other product descriptions - in particular in the catalogue - are non-binding and do not constitute a warranted property in terms of the German Civil Code.

Section 4 Delivery and payment
(1) YOIQI GbR is entitled to effect delivery of the goods forming the subject of the contract within a period of two weeks from the acceptance of the offer by YOIQI GbR.
(2) All prices given are in euro and are inclusive of VAT.
(3) Delivery is effected by mail only.
(4) Goods are delivered by YOIQI GbR against cash in advance only. 
(5) The party to the contract may, after receiving the order confirmation, make payment by PayPal or credit card. We accept VISA, MASTERCARD and AMERICAN EXPRESS.
(6) The card holder needs to be identical to the customer. We reserve the right to decline payment by credit card. Particularly with regard to foreign orders we conduct a check of addresses with the bank for safety reasons. This may cause a delay of the order transaction.
(7) Payment via PayPal: After completion of the order transaction the customer will be directed to paypal.de automatically.
(8) YOIQI GbR may make part deliveries where this is conducive to the execution of the contract and is not unreasonable for the party to the contract.
(9) The party to the contract may not assign debts due against YOIQI GbR without the express written consent of YOIQI GbR.

 

Delivery costs:

Germany  € 3,50

Other European countries  € 6,00

Switzerland  € 15,00

Section 5 Right of rescission and right to return in case of distance selling contracts 
The following provisions do not apply to textiles already washed by the party to the contract.

Cancellation policy

Right of cancellation
You have the right to cancel your declaration of contract without stating a reason within two weeks in written form (e.g. letter, email) or if the goods were left to you before expiring date by returning the goods. The stated period of time starts at the earliest receipt of this information in writing but not before receipt of the goods by the recipient (according to perseverative delivery of similar goods the stated period of time does not start before the receipt of the first part-delivery) and not before the performance of our duty to inform according to Para. 312 c (2) BGB in connection with Para. 1 (1), (2) and (4) BGB-Info V as well as our obligations according to Para. 312E (1) Sentence 1 BGB in connection with Para. 3 BGB-Info V. To comply with the stated period of time it is sufficient to dispatch the cancellation of goods in time. The cancellation has to be sent to:

YOIQI GbR
Wilhelmstr. 22
79098 Freiburg

Germany
 

Consequences of returns

Return of goods within the EU is free of charge for the customer. Goods that are suitable for shipping as a package are returned on the risk of YOIQI GbR.

 

Return shipping

Return shipping shall be exclusively by means of the delivery service originally used to supply the package (DHL or UPS). All documents that may be helpful for the customer in return shipping are enclosed with the package supplied. The customer is required to carry out return shipping of the goods in the country in which the customer originally received the goods.


Obligations for refunding of payments must be fulfilled by you within 30 days. The period of time starts after dispatch of your declaration or of the goods.

In case of a lawful exercise of the right of cancellation by the contractual partner, YOIQI GbR will refund payments already effected within 20 working days after receipt of the declaration of cancellation or the merchandise.

End of the cancellation policy

Section 6 Reservation of ownership
The goods forming the subject of the contract remain the property of YOIQI GbR until they have been paid for in full.

Section 7 Advice concerning the handling of textiles
Printed textiles have to be washed turned inside out at 40°C at the most. Do not iron the print and do not put the textiles into the dryer. Improper handling may cause damage to the textiles and we do not issue a guarantee in this case.

Section 8 Advice concerning the acceptance of parcels
Pay attention to the parcel's condition. Do not accept damaged parcels because if you do, you automatically declare the faultless condition of the parcel.

Section 9 Concluding provisions
(1)If individual provisions of the contract between YOIQI GbR and the party to the contract including these general terms and conditions of business are or become in part or in full invalid, this will not affect the validity of the remaining provisions.
(2)The applicability of statutory law which is not excluded or supplemented by these general terms and conditions of business is not affected.
(3) Errors and omissions expected.
(4) Special offers, remnants and limited editions can only be delivered while stock lasts.
(5) Because we are dependent on our suppliers we cannot guarantee the actual availability of the offered product. The same reason restrains us from making covenants concerning the delivery time.
(6) A contract of purchase only materialises after we confirm the shipment of the ordered item. The confirmation of the receipt of order does not  constitute the acceptance of a contract of purchase.
(7) The Federal Republic of Germany's legislature is imperative. Validity of the United Nations Commission on International Trade Law (UNCITRAL) is excluded. 
(8) Exclusive jurisdiction is Freiburg, Germany. However, we are authorised to sue the customer at his place of residence.
(9)According to §28 BDSG (German Data Protection Act) we process and save your data, which is necessary in the process of your transaction, on a computer system according to § 33 BDSG. All personal data is transferred using a 128 bit SSL encription. We use technical and organisational security measures to protect your data from accidental or deliberate manipulation, loss, deletion or access by unauthorised persons. All data will be treated private and confidential. Solely during the order processing (payment, shipment) necessary data will be available to third persons. You can get information about the saved data at any time free of charge. Just send an email to: info@yoiqi.com.

 

We protect your data

Your rights

You can always request the following rights by contacting our data protection officer:

  • Information about your stored data and their processing,

  • Correction of incorrect personal data,

  • Deletion of your stored data,

  • Restriction of data processing, if we are not yet allowed to delete your data due to legal obligations,

  • Objection to the processing of your data by us and

  • Data portability, if you have consented to the data processing or have concluded a contract with us.

If you have given us your consent, you can withdraw it at any time.

You can always contact the supervisory authority responsible for you with a complaint. Your responsible supervisory authority depends on the state of your domicile, your place of work or the alleged violation. A list of the supervisory authorities (for non-public areas) with address can be found at: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.

 

Purposes of data processing by the responsible body and third parties

 

We process your personal data only for the purposes stated in this privacy policy. A transfer of your personal data to third parties for purposes other than those mentioned does not take place. We only share your personal information with third parties if:

 

  • you have given your express consent to

  • the processing is required to execute a contract with you,

  • the processing is necessary to fulfill a legal obligation,

  • processing is necessary to protect legitimate interests and there is no reason to believe that you have an overriding legitimate interest in not disclosing your information.

 

Collection of general information when visiting our website

 

When you access our website, a cookie automatically records general information. This information (server log files) includes, for example, the type of web browser, the operating system used, the domain name of your Internet service provider and the like. This is only information that does not allow conclusions about your person.

 

This information is technically necessary to correctly deliver the contents of web pages requested by you and is mandatory when using the internet. This data is processed in particular for the following purposes:

 

  • ensuring a hassle-free connection of the website,

  • ensuring a smooth use of our website,

  • the evaluation of system security and stability as well as

  • further administrative purposes.

 

The processing of your personal data is based on our legitimate interest for the aforementioned purposes of data collection. We do not use your information to draw conclusions about you. The recipient of the data is only the responsible body and possibly the processor.

 

Anonymous information of this kind may be statistically evaluated by us to optimize our website and the underlying technology.

 

Cookies

 

Like many other websites, we also use so-called "cookies". Cookies are small text files that are transferred from a website server to your hard drive. This automatically gives us certain data, such as the IP address, the browser used, the operating system and your connection to the Internet.

 

Cookies cannot be used to launch programs or to transfer viruses to a computer. Based on the information contained in cookies, we can facilitate navigation and enable the correct display of our websites.

 

In no case will the data be passed on to third parties. Neither will it be linked to personal data without your consent.

 

Of course, you can also view our website without cookies. Internet browsers are regularly set to accept cookies. In general, you can disable the use of cookies at any time through the settings of your browser. Please use the help features of your internet browser to find out how to change these settings. Please note that some features of our website may not work if you have disabled the use of cookies.

 

Registration on our website

 

When registering for the use of our personalized services, some personal information will be collected, such as name, address, contact and communication information. The latter includes for example telephone number and e-mail address. If you are registered with us, you can access content and services that we offer only to registered users. Registered users also have the option of changing or deleting the data specified during registration at any time. Of course, we also provide you with information about the personal data we hold about you at any time. We are happy to rectify or delete these at your request, as far as no statutory storage requirements preclude. To contact us in this context, please use the contact details given at the end of this Privacy Policy.

 

Provision of paid services

To provide paid services we ask for additional data, such as payment details to complete your order. We store this data in our systems until the legal retention periods have expired.

 

SSL encryption

To protect the security of your data during transmission, we use state-of-the-art encryption techniques (such as SSL) via HTTPS.

 

PRIVACY POLICY REGARDING PAYPAL AS PAYMENT TYPE

The person responsible for processing has integrated PayPal components on this website. PayPal is an online payment service provider. Payments are made through so-called PayPal accounts, which are virtual private or business accounts. In addition, PayPal has the ability to process virtual payments through credit cards if a user does not have a PayPal account. A PayPal account is managed via an email address, which is why there is no classic account number. PayPal makes it possible to initiate online payments to third parties or to receive payments. PayPal also takes on trustee functions and offers buyer protection services.

The European operating company of PayPal is PayPal (Europe) S.à.r.l. & Cie. S.C.A., 22-24 Boulevard Royal, 2449 Luxembourg, Luxembourg.

If the data subject selects "PayPal" as a payment option during the order process in our online shop, data of the data subject will be automatically transmitted to PayPal. By selecting this payment option, the data subject consents to the transfer of personal data required for payment processing.

The personal data sent to PayPal are usually first name, last name, address, email address, IP address, telephone number, mobile phone number or other data required for payment processing. For the execution of the purchase contract also such personal data are necessary, which are in connection with the respective order.

The purpose of the transmission of the data is payment processing and fraud prevention. The person responsible for processing will in particular provide PayPal with personally identifiable information, if there is a legitimate interest in the transfer. The personal data exchanged between PayPal and the controller may be transferred by PayPal to credit reporting agencies. This transmission aims at the identity and credit check.

PayPal may disclose personal information to affiliates and service providers or subcontractors, to the extent necessary to fulfill its contractual obligations or to process the data on behalf of.

The data subject has the option to revoke the consent to the handling of personal data against PayPal at any time. A revocation has no effect on the personal data which must be processed, used or transmitted for (contractual) payment processing.

PayPal's applicable privacy policy is available at https://www.paypal.com/webapps/mpp/ua/privacy-full.

 

Newsletter

On the basis of your expressly given consent, we will regularly send you our newsletter or comparable information by e-mail to your specified e-mail address.

For the receipt of the newsletter the indication of your e-mail address is sufficient. When you sign up to receive our newsletter, the data you provide will be used exclusively for this purpose. Subscribers may also be notified by e-mail about circumstances relevant to the service or registration (such as changes to the newsletter offer or technical conditions).

For an effective registration we need a valid e-mail address. In order to verify that an application is actually made by the owner of an e-mail address, we use the "Double opt-in" procedure. For this purpose we record the order of the newsletter, the dispatch of a confirmation mail and the receipt of the requested answer. Further data is not collected. The data will be used exclusively for the newsletter and will not be passed on to third parties.

The consent to the storage of your personal data and their use for the newsletter can be revoked at any time. Each newsletter has a link to it. In addition, you can unsubscribe from this website at any time or inform us of your request via the contact option indicated at the end of this Privacy Notice.

 

Contact form

If you contact us by e-mail or contact form, you give us your voluntary consent for the purpose of establishing contact. This requires the specification of a valid e-mail address. This serves for the assignment of the request and the subsequent answering of the same. The specification of further data is optional. The information you provide will be stored for the purpose of processing the request and for possible follow-up questions. After completing the request your personal data will be deleted automatically.

 

Use of Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc. (following: Google). Google Analytics uses so-called "cookies", which are text files that are stored on your computer. They allow an analysis of the use of the website by you. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. However, due to the activation of IP anonymization on these websites, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to the website activity and internet usage to the website operator. The IP address provided by Google Analytics will not be merged with other Google data.

The purposes of the data processing are the evaluation of the use of the website and the compilation of reports about activities on the website. Based on the use of the website and the Internet, other related services shall be provided. The processing is based on the legitimate interest of the website operator.

You can prevent the storage of cookies by a corresponding setting of your browser software. However, please note that if you do this, you may not be able to use all the features of this website to the fullest extent possible. In addition, you can prevent the collection and the processing of the data generated by the cookie and related to your use of the website (including your IP address) by Google. Therefore you can download the browser plug-in available under the following link and install it: Browser Add On to disable Google Analytics.

In addition or as an alternative to the browser add-on, you can prevent tracking by Google Analytics on our pages by clicking this link. An opt-out cookie will be installed on your device. This will prevent the collection by Google Analytics for this website and for this browser in the future, as long as the cookie remains installed in your browser.

 

Social plugins

Our websites use social plugins of the providers listed below. You can recognize the plugins by the fact them being marked with the appropriate logo.

These plug-ins may be used to send information, which may include personal information, to the service provider. This information may be used by the service provider. We prevent the unconscious and unwanted collection and transmission of data to the service provider through a 2-click solution. To activate a desired social plugin, it must first be activated by clicking on the corresponding button. Only through this activation of the plugin the collection of information and its transmission to the service provider is triggered. We ourselves do not collect personally identifiable information by means of social plugins or their use.

We have no control over what data an enabled plugin collects and how it is used by the provider. At present, it must be assumed that the direct connection to the services of the provider will be expanded and at least the IP address and device-related information will be collected and used. It is also possible that the service providers try to save cookies on the computer used. Please refer to the privacy policy of the respective service provider to see which specific data is collected here and how it is used. Note: If you are logged in to Facebook at the same time, Facebook may identify you as a visitor to a particular page.

We have integrated the social media buttons of the following companies on our website:

Facebook Inc., 1601 S. California Ave - Palo Alto - CA 94304 - USA.

Instagram Inc., 1601 Willow Road, Menlo Park, CA, 94025, United States.

Google AdWords

Our website uses Google Conversion Tracking. If you have reached our website via an advertisement sent by Google, Google Adwords will set a cookie on your computer. The conversion tracking cookie is set when a user clicks on a Google-served ad. These cookies lose their validity after 30 days and are not used for personal identification. If the user visits certain pages on our website and the cookie has not expired, we and Google may recognize that the user clicked on the ad and was redirected to this page. Each Google AdWords customer receives a different cookie. Cookies cannot be tracked through the websites of AdWords advertisers. The information gathered using the conversion cookie is used to generate conversion statistics for the AdWords advertisers who have opted for conversion tracking. AdWords advertisers are told the total number of users who clicked on their ad and who were redirected to a conversion tracking tag page. However, they do not receive information that personally identifies users.

If you do not want to participate in the tracking, you can refuse the required setting of a cookie - for example via a browser setting that generally disables the automatic setting of cookies. Or you can change the settings of your browser to block cookies from the domain "googleleadservices.com".

Please note that you cannot delete the opt-out cookies as long as you do not want the record of measurement data. If you have deleted all your cookies in the browser, you must set the respective opt-out cookie again.

 

Use of Google Remarketing

This website uses Google Inc.'s remarketing feature. This feature is designed to present interest-based ads to website visitors within the Google Network. A so-called "cookie" is stored in the browser of the website visitor. This makes it possible to recognize the visitor when he or she visits websites that belong to the advertising network of Google. On these pages, visitors may be presented with ads related to content that the visitor previously viewed on web pages using Google's remarketing feature.

Google says it does not collect any personal information during this process. However, if you still do not want Google's Remarketing feature, you can always disable it by making the appropriate settings at http://www.google.com/settings/ads. Alternatively, you can disable the use of cookies for interest-based advertising by following the instructions of the Ad Network Initiative at http://www.networkadvertising.org/managing/opt_out.asp.

Change of our privacy policy

We reserve the right to amend this privacy policy to always comply with the latest legal requirements or to implement changes of our services in the privacy policy, e.g. when introducing new services. Your new visit will be subject to the new privacy policy.

Questions to the data protection officer

If you have any questions about privacy, please e-mail us or contact the person responsible for privacy in our organization:

Lothar Dubaschny

lothar@yoiqi.com


In case of questions or problems, please contact:

YOIQI GbR
Wilhelmstr. 22
79098 Freiburg

Germany

Shop hotline: +49 (0) 761 88850049


Email: info@yoiqi.com
Management: Alexander Brief, Lothar Dubaschny


Person responsible with regards to content according to §6 MDStV: Alexander Brief, Lothar Dubaschny


Tax ID number: DE306482833

Bank details:
IBAN: DE73 6809 0000 0038 5855 09
BIC: GENODE61FR1

VOLKSBANK FREIBURG

 
 
 
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